Frequently Asked Questions
Everything you need to know about our premium leather gear and accessories.
What materials are used in your products?
We use only premium, ethically sourced full-grain leather and high-grade stainless steel hardware to ensure every accessory is both durable and stylish.
How long does shipping take?
Domestic orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that custom-engraved tools and accessories are final sale.
Do your products come with a warranty?
Yes, all our leather goods and multi-tools are backed by a comprehensive 25-year warranty against manufacturing defects and craftsmanship issues.
How should I care for my leather items?
To maintain the quality of your leather, we recommend using a specialized leather conditioner every 6 months and avoiding prolonged exposure to direct sunlight or moisture.
Can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress.